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At Tech Leads IT, we are dedicated to providing top-notch courses and products to empower our customers with valuable knowledge and skills. We prioritise customer satisfaction and have developed a comprehensive refund policy to ensure a transparent and fair experience.
Tech Leads IT offers a range of courses and products that can be purchased once or annually. Our commitment is to deliver quality education and resources to help our customers stay ahead in the rapidly evolving tech landscape.
We understand that situations may arise where you may only be somewhat satisfied with your purchase. In such cases, we are committed to resolving any issues to your satisfaction. If, for any reason, you are not happy with your course or product, we encourage you to reach out to our customer support team.
At Tech Leads IT, we take pride in offering courses taught by the best faculties in the industry. Our students can attend demos before making their selection, ensuring they align with the teaching style and content of the course. If you decide to cancel your course or subscription, you have the first 3 classes after the demo. We believe in providing flexibility to our customers while ensuring a hassle-free cancellation process.
After attending a demo, students can choose their preferred batch and gain access to the latest videos and materials relevant to their selected course. We strive to provide a dynamic learning environment with up-to-date content to keep our students at the forefront of technological advancements.
At Tech Leads IT, we understand that selecting the right course for your educational and professional needs is a significant decision. We are committed to your satisfaction and strive to provide a seamless learning experience. To ensure your peace of mind, we offer a 7-day refund policy for all our courses.
How Our 7-Day Refund Policy Works
If you are not completely satisfied with your purchase, we encourage you to contact our support team within 7 days of your enrollment. Our team is dedicated to assisting you with your refund request promptly and professionally.
Initiate Your Request:
Please send an email to our support team at info@techleadsit.com.
Please include your purchase details, such as the course name, enrollment date, and the reason for your refund request.
Review and Verification:
Our support team will review your request within 5 business days.
During this period, we may contact you for additional information or to discuss any issues you encounter.
Refund Processing:
Once your request is approved, we will process your refund within 10 business days.
The refund will be issued using the original method of payment used during the purchase.
Important Considerations
Eligibility: Refund requests must be made within 7 days of enrollment.
Non-Refundable Items: Courses purchased using promotional discounts, special offers, or those that have been completed are not eligible for refunds.
Technical Issues: If you experience technical difficulties that prevent you from accessing the course content, please get in touch with our support team immediately.
In the rare event of duplicate payments, rest assured that Tech Leads IT processes such incidents immediately. Any duplicate payments will be credited back to your account within 5 working days, minimizing any inconvenience caused.
Our dedicated customer support team can assist you with inquiries, concerns, or refund requests. Feel free to contact us at info@techleadsit.com.
Tech Leads IT values your trust and strives to provide an enriching learning experience. We appreciate your decision to have us accompany you on your academic path.
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