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Terms and Conditions 

Welcome to Tech Leads IT. The following Terms and Conditions govern your use of our website and services. Before using any of our services, please carefully read these terms.


Acceptance of Terms

By using the services provided by Tech Leads IT, you agree to be bound by these Terms and Conditions. Should you disagree with these terms, kindly do not use our services.


Services


Instance Access Validity - 6 Months

At Tech Leads IT Training, we understand the importance of providing our participants ample opportunities to practise and apply the skills learned during our training programs. As part of our commitment to offering a dynamic and hands-on learning experience, we are pleased to announce that instance access to training environments will be valid for six months from the commencement of the training program.


Key Points:

Duration of Access:

  • Instance access for the training environment will be active for six months.

  • The six-month period begins on the first day of the respective training program.

Benefits of Extended Access:

  • Participants will have the flexibility to revisit training materials, exercises, and labs at their own pace within the validity period.

  • Extended access allows continuous learning and practice, reinforcing key concepts covered during the training.

Access Renewal:

  • Instance access can be renewed upon request. Additional fees may apply for access extension beyond the initial six-month period.

Technical Support:

  • During the validity period, participants will receive technical support for any instance-related queries or issues.

How to Renew:

  • To renew instance access beyond the initial six months, participants can contact our support team or training coordinator for details on the renewal process and associated fees.


Video Access Validity - 12 Months

At Tech Leads IT Training, we understand the importance of flexibility and convenience in your learning journey. To support your ongoing professional development, we are pleased to offer an extended video access validity period of 12 months for our training programs.


Key Points:

Duration of Video Access:

  • Video access for the training program will be valid for a generous period of 12 months.

  • The 12-month period commences on the first day of the respective training program.

Benefits of Extended Access:

  • Participants can review course content, lectures, and training materials at their own pace within the 12-month validity period.

  • Extended access effectively reinforces concepts and facilitates continuous learning beyond the live training sessions.

Access Renewal:

  • Video access can be renewed upon request. Additional fees may apply for access extension beyond the initial 12-month period.

Technical Support:

  • Throughout the video access period, participants will have access to our support team for any technical assistance or clarifications related to the course content.

How to Renew:

  • To renew video access beyond the initial 12 months, participants can contact our support team or training coordinator for details on the renewal process and associated fees.


1 Year Membership for Multiple Batches

At Tech Leads IT Training, we are committed to providing you with a flexible and comprehensive learning experience. With our exclusive 1 Year Membership, participants can attend multiple batches of the course they have initially enrolled in during the membership period.


Key Points:

Membership Duration:

  • The 1 Year Membership is valid for 12 months from the start date of the respective course.

Attend Multiple Batches:

  • Participants can attend multiple batches of the course they initially enrolled in during the 1 Year Membership period.

  • This flexibility allows individuals to reinforce their learning, revisit specific topics, or catch up on missed sessions.

How It Works:

  • Once enrolled in a specific course, participants automatically receive the 1 Year Membership.

  • Membership benefits only apply to the same course and are not transferable to other courses.

Enhanced Learning Opportunities:

  • The 1 Year Membership empowers participants to tailor their learning journey to their schedule and preferences.

  • Attend sessions at different times, explore alternative schedules, or revisit the course as needed.

Access to Updated Content:

  • Enjoy access to any updated or additional content introduced during subsequent course batches.

Membership Renewal:

  • Participants can renew their membership for continued access to multiple batches beyond the initial 12 months. Renewal details and fees can be obtained by contacting our support team or training coordinator.

How to Attend Multiple Batches:

  • Participants can express their interest in attending another batch of the course by contacting our support team or training coordinator. Enrollment in additional batches is subject to seat availability.


No Refund Policy

At Tech Leads IT Training, we are committed to delivering high-quality training experiences and services to our participants. We adhere to a strict No Refund Policy to maintain transparency and fairness in our business practices.


Once paid, the fee cannot be transferred to another course.


If you attended only one month of classes and later discontinued the course, there is no option for a refund; even a 50 % refund is also not possible, but you can pay the remaining amount within one year and continue in the next batch.  


Key Points:

  1. Payment Acknowledgment:

Once payment for a training program has been made and acknowledged by Tech Leads IT Training, it is non-refundable.


  1. Commitment to Service:

Our team is dedicated to providing valuable and comprehensive training services. By enrolling in our programs, participants acknowledge their commitment to the learning experience provided.


  1. Reasons for No Refund:

The No Refund Policy applies under various circumstances, including but not limited to:

  • Participant withdrawal or non-participation.

  • Inability to complete the training due to personal or professional reasons.


  1. Payment Disputes:

Initiating a payment dispute or chargeback does not exempt participants from the No Refund Policy. Such actions may result in additional fees and consequences as outlined in our terms and conditions.


  1. Exceptional Cases:

In rare cases of exceptional circumstances, Tech Leads IT Training may consider refund requests at its discretion. Any such requests must be submitted in writing, detailing the specific circumstances for review.


  1. Cancellation or Rescheduling:

If Tech Leads IT Training cancels or reschedules a training program, participants will be given alternative options, such as transferring to a different batch or receiving credit for future programs.


User Responsibilities

You are responsible for maintaining the confidentiality of account credentials and all activities conducted under your account. Please inform us immediately of any unauthorized use or security breaches.


User Conduct

You agree not to engage in any activities that may disrupt or interfere with our services' proper functioning, including hacking, introducing malware, or violating applicable laws.


Intellectual Property

All content on the Tech Leads IT website, including text, graphics, logos, and images, is the property of Tech Leads IT and is protected by intellectual property laws. No part of this content may be used without authorization.


Limitation of Liability

Tech Leads IT is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services or the inability to use them.


Termination

After completing the course period, Tech Leads IT automatically revokes your access.

Tech Leads IT reserves the right to terminate or suspend your access to our services without notice, including violating these Terms and Conditions.


Contact Information

For any questions or concerns regarding these Terms and Conditions, please email us at info@techleadsit.com.

By using Tech Leads IT services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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