Oracle Fusion Supply Chain Management (SCM) Training is a comprehensive suite of cloud-based applications designed to streamline and enhance organisations end-to-end supply chain processes. By leveraging cut

Oracle Fusion Supply Chain Management (SCM) Training is a comprehensive suite of cloud-based applications designed to streamline and enhance organisations end-to-end supply chain processes. By leveraging cutting-edge technologies, Oracle Fusion SCM Online Training empowers businesses to optimise their supply chain operations, increase efficiency, and adapt to the dynamic demands of the modern market.

What is Oracle Fusion SCM?

Fusion SCM Modules:

Functional Setup Manager & Basics:

• Guided Setup: FSM guides users through the setup tasks logically, ensuring that dependencies are addressed, and configurations are aligned with best practices.
  
• Task Lists: Tasks are organised into predefined lists, making it easy for users to track their progress and identify any outstanding setup activities.
  
• Setup Manager Dashboard: The dashboard provides an overview of the setup status, highlighting completed tasks, pending actions, and any issues that require attention.
  
• Data Loading and Validation: FSM incorporates data loading and validation tools, allowing users to import and verify large datasets efficiently.

Product Management Setups & Features:

• Product Definition: Define products with detailed information such as product name, description, and associated attributes. This forms the foundation for effective product tracking and management.
• Product Hierarchies: Establish hierarchical relationships between products, enabling a structured view of product families, categories, and individual items. This facilitates better organisation and reporting.
• Attributes Management: Configure and manage product attributes to capture essential information, such as dimensions, weights, and specifications. This ensures accurate product data for various SCM processes.
• Product Versioning: Support product versioning to manage product changes and updates over time. This feature is precious for organisations dealing with evolving product specifications.
• Item Classes: Classify products into item classes based on shared characteristics. This classification simplifies the management of large product catalogues and enhances reporting capabilities.

Inventory Management:

• Real-time Visibility: Gain real-time visibility into inventory levels, locations, and movements. This allows organisations to make informed decisions and respond quickly to modifications in demand.
• Inventory Transactions: Facilitate various inventory transactions, including receipts, issues, transfers, and adjustments. These transactions are seamlessly integrated into the overall supply chain processes.
• Cycle Counting: Implement cycle counting processes to audit and update inventory accuracy regularly. This helps prevent stockouts and overstocks and ensures data integrity.
• Serial and Lot Control: Manage inventory with serialised and lot-controlled items, providing traceability and compliance with industry regulations. This is especially important in sectors like pharmaceuticals and electronics.
• Subinventory and Locator Management: Organise inventory within subinventories and locators, allowing for detailed control and tracking of stock in different warehouse areas or across multiple warehouses.

Pricing Scenarios & Setups:

• Advanced Pricing Engine: Utilise a powerful pricing engine capable of handling complex pricing rules and scenarios. This engine supports a variety of pricing methods, including cost-plus pricing, list pricing, and promotional pricing.
• Discounts and Promotions: Define and manage discounts and promotional offers to attract customers and drive sales. These can include volume discounts, percentage discounts, and buy-one-get-one (BOGO) promotions.
• Price Lists: Create and manage multiple price lists to accommodate customer segments, geographic regions, or sales channels. This ensures that pricing is tailored to specific market conditions.
• Pricing Agreements: Establish pricing agreements with customers, allowing for negotiated pricing terms. This feature is handy for businesses with long-term relationships or contract-based pricing.
• Dynamic Pricing: Implement dynamic pricing strategies based on real-time factors such as market conditions, competitor pricing, and demand fluctuations. This helps organisations stay agile in a dynamic business environment.

Distributed Order Orchestration:

• Order Visibility: Gain real-time visibility into the status and progress of customer orders across the entire supply chain. This includes order creation, allocation, fulfilment, and delivery.
• Multiple Order Channels: Support various order channels, such as online sales, in-store purchases, and direct sales, ensuring a consistent and unified order management process regardless of the channel.
• Inventory Allocation: Dynamically allocate inventory from multiple sources to fulfil orders efficiently. This feature helps prevent stockouts and ensures orders are fulfilled from the most optimal location.
• Backorder Management: Effectively manage backorders by prioritising and fulfilling them when inventory becomes available. This enhances customer satisfaction by minimising delays in order fulfilment.
• Workflow and Rules Engine: Configure workflows and rules to automate order processing based on predefined criteria. This ensures that orders follow consistent and efficient processing paths.

Global Order Promising:

• Multi-Node and Multi-Organization Promising: Support promises across multiple nodes and organisations within the supply chain. This allows organisations to fulfil orders from different locations and business units, optimising delivery commitments.
• Real-Time Data Integration: Integrate real-time data from various sources, including inventory levels, production schedules, and transportation constraints. This ensures that promising decisions are based on the most up-to-date information.
• Scenario Modelling: Conduct scenario modelling to simulate and evaluate the impact of different factors on order promises. This feature helps organisations make informed decisions and optimise promising strategies.
• Available-to-Promise (ATP) Calculation: Calculate ATP based on current inventory levels, production schedules, and existing order commitments. This provides a realistic view of available inventory for promising new orders.
• Promise Date Optimization: Optimise promise dates by considering various factors, including shipping constraints, lead times, and the availability of alternate sourcing locations. This results in accurate and achievable delivery commitments.

Order Management Cloud Setups & Features:

• Order Capture and Entry: Streamline the order entry process with a user-friendly interface, allowing quick and accurate order capture. Support various order types, including sales, purchase, and return orders.
• Order Orchestration: Orchestrate orders across multiple channels and fulfil them from diverse sources, considering inventory availability, sourcing rules, and shipping constraints.
• Promising and Availability: Utilise advanced promising algorithms to provide accurate promise dates to customers. Consider real-time data on inventory levels, production schedules, and transportation constraints for precise availability calculations.
• Pricing and Discounts: Implement flexible pricing strategies with support for discounts, promotions, and dynamic pricing. Configure pricing rules based on customer segments, order quantities, and other criteria.
• Backorder Management: Effectively manage backorders by prioritising fulfilment based on predefined rules. Keep customers informed about the status of back-ordered items to enhance transparency.

Order Management Cycles:

• Order Creation: The cycle begins with creating a sales order initiated by the customer or generated through other channels such as online sales platforms or sales representatives.
• Order Validation: The system validates the order for accuracy, completeness, and inventory availability. It checks customer credit limits, pricing, and other relevant details.
• Order Fulfilment: Upon successful validation, the order moves to the fulfilment stage. This involves picking, packing, and shipping the products to the customer based on the order specifications.
• Shipping and Delivery: The products are shipped to the customer's specified location, and the system generates shipping documents. Real-time tracking information may be provided to the customer.
• Invoicing: After order fulfilment, the system generates an invoice detailing the products, prices, and any additional charges. The client receives the invoice for payment.
• Payment Processing: The customer makes payment for the products or services. Payment processing may involve various methods such as credit cards, electronic funds transfer, or other agreed-upon terms.
• Accounts Receivable: The payment is recorded in the accounts receivable system, updating the financial records. The system tracks outstanding payments and manages credit limits.
• Revenue Recognition: Revenue is recognized in the financial records based on generally accepted accounting principles (GAAP) or International Financial Reporting Standards (IFRS).

Dropship Sales Order:
Drop shipping is a fulfilment method where a retailer transfers customer orders to a third-party supplier or manufacturer who directly ships the products to the customer. In the context of Oracle Fusion SCM, the Dropship Sales Order process simplifies order fulfilment by eliminating the need for the seller to stock and manage inventory.

Key Features of Dropship Sales Order:

• Inventory Optimization: With Dropship Sales Orders, organisations can optimise inventory management by reducing the need to maintain large stocks of products. Products are sourced directly from suppliers when customer orders are placed.
• Cost Efficiency: Dropshipping minimises the costs associated with holding and managing inventory. Organisations can focus on marketing and sales efforts without the financial burden of maintaining a physical inventory.
• Expanded Product Offering: Dropship Sales Orders allow businesses to offer a wider range of products without physical storage constraints. This flexibility enables organisations to respond quickly to market demand and trends.
• Supplier Collaboration: The Dropship Sales Order process involves close collaboration with suppliers. Real-time communication and coordination ensure suppliers can promptly and accurately fulfil customer orders.

Back to Back Sales Order:
The Back-to-Back Sales Order process is a dynamic approach that enables organisations to fulfil customer orders by directly procuring items from suppliers when the order is placed. This method is beneficial when a company does not stock the requested items and relies on suppliers to fulfil customer demand.

Key Features of Back-to-Back Sales Order:

• Dynamic Procurement: The Back-to-Back Sales Order process allows organisations to procure items from suppliers dynamically based on customer demand. This flexibility reduces the need to maintain extensive inventories.
• Customer-Centric Fulfilment: The process is driven by customer orders. When a customer orders specific items, the organisation initiates the procurement process to fulfil that order, ensuring a customer-centric approach.
• Streamlined Order Processing: Back-to-back sales Orders streamline the order processing workflow by linking the customer order directly to the procurement of items from suppliers. This linkage ensures a coordinated and efficient fulfilment process.
• Supplier Collaboration: Supplier collaboration is essential in the Back-to-Back Sales Order process. Real-time communication and coordination with suppliers enable timely and accurate order fulfilment.

Transfer Order:
The Transfer Order process is integral to supply chain operations, allowing organisations to manage inventory movement seamlessly. It is beneficial when there is a need to transfer goods from one location to another within the same organisation, optimising inventory distribution and ensuring product availability where needed.

Key Features of the Transfer Order Process:

• Inventory Optimization: The Transfer Order process enables organisations to optimise inventory by redistributing goods to locations where demand is higher or where stockouts may occur.
• Centralised Control: Organisations have centralised control over the movement of inventory. This allows for strategic planning and coordination of transfers to align with operational and business objectives.
• Real-Time Visibility: The system provides real-time visibility into the status of transfer orders, allowing stakeholders to monitor the progress of transfers and manage inventory levels effectively.
• Cost Efficiency: By strategically transferring goods to meet demand, organisations can reduce costs associated with expedited shipping or stockouts. This contributes to overall cost efficiency in supply chain management.

Ship Only:
The Ship Only process is tailored for scenarios where organisations do not maintain a physical inventory for certain products and rely on suppliers or manufacturers to fulfil customer orders directly. This streamlined approach allows businesses to efficiently manage customer orders without the logistical complexities of traditional inventory stocking.

Key Features of Ship Only Process:

• Direct Shipment: Ship-only orders are fulfilled directly from the supplier or manufacturer to the customer, bypassing the need for the organisation to stock and handle the inventory.
• Reduced Holding Costs: Organisations can reduce holding costs associated with maintaining a physical inventory by adopting the Ship Only process for products that are not routinely stocked.
• Supplier Collaboration: Effective supplier collaboration is essential in the Ship Only process. Clear communication and coordination with suppliers ensure timely and accurate order fulfilment.
• Customer-Centric Fulfilment: Ship Only allows organisations to focus on meeting customer demand without the constraints of stocking specific products. This customer-centric approach enhances satisfaction.

Bill Only:
The Bill Only process is tailored for scenarios where organisations facilitate the sale of goods without physically handling or stocking the inventory. This process allows businesses to act as intermediaries, managing the invoicing and financial aspects of transactions while the actual goods are shipped directly from the supplier to the end customer.

Key Features of Bill Only Process:

• Invoicing Intermediary Role: In the Bill Only process, the organisation manages the financial transaction without physically stocking or handling the goods as an invoicing intermediary.
• Reduced Inventory Management: Organisations can reduce the complexities associated with inventory management by adopting the Bill Only process for transactions where they do not maintain physical possession of the goods.
• Supplier Collaboration: Effective supplier collaboration is crucial in the Bill Only process. Clear communication and coordination with suppliers ensure accurate invoicing and timely financial transactions.
• Financial Transaction Control: The organisation has centralised control over the financial aspects of the transaction, including invoicing and payment processing, while the actual goods are shipped directly from the supplier to the end customer.

Counter Sales:
The counter sales process is tailored for organisations with physical retail locations or sales counters where customers can purchase products directly. This process streamlines the sales transaction at the point of sale, providing a seamless experience for customers while integrating with inventory management and financial systems.

Key Features of Counter Sales Process:

• Point-of-Sale Transactions: Counter Sales involve direct transactions with customers at physical retail locations or sales counters, allowing for real-time order fulfilment.
• Inventory Integration: The Counter Sales process is integrated with inventory management systems to provide accurate and up-to-date information on product availability and stock levels.
• Customer-Focused Experience: The process is designed to enhance the customer experience by providing quick and efficient order fulfilment at the point of sale.
• Real-Time Updates: The system provides real-time updates on inventory levels, enabling immediate visibility into product availability and preventing stockouts.

Cloud Costing Setups & Features:

• Cost Analysis and Reporting: The Cloud Costing module provides robust reporting and analytics tools to analyse costs across various dimensions. Organisations can generate reports to gain insights into product costs, cost variances, and overall cost performance.
• Cost Allocation and Apportionment: Allocate and apportion costs accurately across different cost centres, departments, or products. This ensures that costs are distributed based on relevant criteria, providing a more accurate representation of cost structures.
• Standard Costing: Define and manage standard costs for products and services. The module supports calculating and maintaining standard costs, allowing organisations to compare actual costs against predefined standards.
• Variance Analysis: Conduct variance analysis to compare actual costs with standard costs. Identify and analyse variances to understand the factors influencing cost discrepancies and take corrective actions as needed.
• Activity-Based Costing: Implement activity-based costing methodologies to allocate costs based on specific activities or processes. This approach provides a granular view of costs and helps organisations identify areas for process improvement.
• Integration with Other SCM Modules: Seamlessly integrate Cloud Costing with other Oracle Fusion SCM modules, such as Procurement, Manufacturing, and Inventory Management. Integration ensures a holistic view of the supply chain and enhances the accuracy of cost calculations.

SSP-Self Service Procurement:

• User-Friendly Requisition Creation: SSP offers an intuitive interface for creating requisitions, allowing users to specify their procurement needs easily, including product details, quantities, and delivery preferences.
• Catalogue Management: Organisations can maintain catalogues with a comprehensive range of products and services. Users can browse catalogues, view product details, and add items to their requisitions, ensuring standardised and compliant procurement.
• Approval Workflows: SSP includes robust approval workflows to ensure that requisitions adhere to organisational policies and compliance standards. Approvers can review and authorise requests through a structured and configurable approval process.
• Integration with Supplier Portal: Seamless integration with the Supplier Portal allows users to collaborate directly with suppliers, view supplier catalogues, and make informed procurement decisions based on supplier performance and product information.
• Budgetary Controls: SSP incorporates budgetary controls to prevent overspending. Users can view budget information during requisition creation, and the system can enforce spending limits based on budget allocations.
• Real-Time Status Tracking: Employees can monitor the real-time status of their requisitions, from submission to approval and order fulfilment. This transparency enhances communication and ensures that users are informed about the progress of their procurement requests.

Fusion Purchasing Setups:

• Document Sequences and Numbering: Configure document sequences and numbering to ensure that purchase orders, requisitions, and other purchasing documents are assigned unique identifiers. This helps maintain order and traceability in procurement transactions.
• Approval Hierarchies: Establish approval hierarchies based on organisational structure and purchasing policies. Define rules for purchase order approvals to ensure compliance with spending limits and regulatory requirements.
• Procurement Business Unit Setup: Define procurement business units to represent distinct entities within the organisation. Configure business units to align with specific procurement needs, such as different departments or functions.
• Supplier Configuration: Set up and maintain supplier information, including contact details, payment terms, and performance evaluations. Integration with the Supplier Portal allows for efficient collaboration and communication with suppliers.
• Purchase Document Configuration: Configure purchase document types, such as standard purchase orders, blanket purchase agreements, and sourcing documents. Define templates and layouts for purchase orders to ensure consistency and compliance.
• Sourcing Rules and Assignments: Define sourcing rules to determine the sourcing methods for procurement items. Assign items to specific suppliers or sites based on predefined criteria, optimising the procurement process.

Procurement Suite - Supplier Portal:

• Purchase Order Visibility: Suppliers gain real-time visibility into their purchase orders. They can view detailed information, including items, quantities, pricing, and delivery instructions. This transparency facilitates better coordination and understanding between buyers and suppliers.
• Quotation Submission: The Supplier Portal allows suppliers to submit quotations in response to sourcing requests. This streamlined process ensures suppliers can quickly provide competitive pricing and other relevant details required for procurement decisions.
• Invoice Submission and Tracking: Suppliers can submit electronic invoices through the portal. The system validates invoices against corresponding purchase orders and goods receipts, reducing errors and expediting the payment process. Suppliers can also track the status of their submitted invoices.
• Supplier Collaboration Tools: Real-time communication tools within the Supplier Portal facilitate collaboration between buyers and suppliers. This includes messaging features, document sharing, and the ability to address queries or resolve issues within the platform directly.
• Catalogue Management: Suppliers can manage and update their product and service catalogues within the portal. This ensures buyers have access to the latest information on available items, pricing, and specifications.
• Performance Analytics: The Supplier Portal provides performance analytics and metrics, allowing suppliers to assess their performance against key indicators. This data supports continuous improvement efforts and strengthens the overall supplier relationship.

Procurement Suite - Sourcing:

• Sourcing Event Creation: The Sourcing module allows users to create various sourcing events, such as Request for Quotation (RFQ), Request for Proposal (RFP), and Auctions. Each event is tailored to the procurement needs, guiding suppliers to provide relevant information.
• Supplier Identification and Evaluation: Identify and evaluate potential suppliers based on predefined criteria. The module facilitates the creation of supplier lists, enabling organisations to invite qualified suppliers to participate in sourcing events.
• Collaborative Bidding: Suppliers can submit bids and proposals electronically through the Sourcing module. The platform supports collaborative bidding, allowing suppliers to ask clarifying questions and engage in real-time communication with procurement teams.
• Negotiation Tools: Utilise negotiation tools such as weighted scoring, cost breakdowns, and scenario analysis to evaluate supplier proposals. The module provides a structured framework for negotiations, ensuring transparency and fairness in the evaluation process.
• Award and Contract Management: Once evaluations are complete, the Sourcing module supports awarding contracts to selected suppliers. Contracts can be generated within the system, and key terms and conditions can be managed efficiently.
• Performance Analytics: Leverage performance analytics and reporting tools to assess the effectiveness of sourcing events. Track key metrics, such as supplier performance, cost savings, and cycle times, to inform strategic decision-making.

Procurement Suite - Procurement Contracts:

• Contract Authoring and Templates: Users can author contracts using predefined templates or create custom templates tailored to specific contract types. This streamlines the contract creation process and ensures consistency in language and formatting.
• Clause Library: The module includes a clause library that allows organisations to maintain a repository of standard contract clauses. This ensures that contracts are drafted with approved and legally compliant language, reducing the risk of errors and disputes.
• Negotiation and Collaboration: Procurement Contracts support collaborative negotiation processes. Suppliers and buyers can negotiate real-time negotiations within the system, track changes, and document agreed-upon terms.
• Approval Workflows: Define contract approval workflows to ensure they go through the necessary review and authorization processes. Approvers can review and approve contracts based on predefined criteria and compliance standards.
• Contract Compliance Management: Monitor and manage contract compliance throughout the contract lifecycle. The module provides tools to track milestones, obligations, and key performance indicators (KPIs) to ensure adherence to contractual terms.
• Renewal and Amendment Management: Track contract renewals and amendments efficiently. The system provides alerts and notifications to stakeholders, ensuring timely review and contract updates as needed.

Master Data & Transactional Data:

• Product Master Data: Product information, including descriptions, classifications, and attributes.
• Supplier Master Data: Details about suppliers, including contact information, certifications, and performance metrics.
• Customer Master Data: Customer information, such as contact details, preferences, and credit limits.
• Location Master Data: Details about physical locations, warehouses, and distribution centres.
• Employee Master Data: Information about employees involved in supply chain processes.

Transactional Data, on the other hand, represents the dynamic and time-sensitive information generated during day-to-day business transactions. Within Oracle Fusion SCM, key elements of Transactional Data include:

• Purchase Orders: Documents specifying the items or services to be purchased, quantities, and pricing terms.
• Sales Orders: Requests for the delivery of products or services to customers, specifying quantities, pricing, and delivery details.
• Inventory Transactions: Movements and inventory adjustments, including receipts, issues, and transfers.
• Work Orders: Instructions for manufacturing or production activities, specifying the materials, resources, and processes involved.
• Supplier Invoices: Invoices received from suppliers for goods or services delivered.

Key Features of Oracle Fusion SCM:

• Unified Cloud Platform: Oracle Fusion SCM provides a unified cloud platform that seamlessly integrates various supply chain functions. This holistic approach ensures a cohesive flow of information across procurement, manufacturing, logistics, and order fulfilment, fostering real-time collaboration and visibility.
• Advanced Planning and Forecasting: The platform incorporates advanced planning and forecasting tools driven by predictive analytics and machine learning. This empowers businesses to make informed decisions based on accurate insights, anticipate market trends, and respond proactively to demand fluctuations.
• Procurement Excellence: Oracle Fusion SCM's procurement module automates the source-to-settle process, offering features like supplier qualification management, procurement intelligence, and self-service procurement. This ensures organisations make strategic and cost-effective procurement decisions while maintaining compliance.
• Innovative Manufacturing: With Oracle Fusion SCM, organisations can optimise manufacturing processes through flexible production capabilities, resource optimization, and real-time production monitoring. This results in improved operational efficiency and the ability to adapt swiftly to changes in market demand.
• Logistics and Order Fulfilment: The platform's logistics and order fulfilment features enhance the accuracy and speed of order processing. Oracle Fusion SCM optimises transportation management, warehouse operations, and order promises, ensuring timely and accurate customer delivery.
• End-to-End Visibility: Oracle Fusion SCM provides end-to-end visibility into the entire supply chain network. This comprehensive view enables organisations to identify bottlenecks, track inventory movements, and enhance collaboration with suppliers and partners, leading to improved decision-making.
• User-Friendly Interface: The user-friendly interface of Oracle Fusion SCM ensures a smooth and intuitive user experience. With customizable dashboards, reports, and role-based access, users can navigate the platform effortlessly, accessing the information they need to make critical decisions.
• Mobile Accessibility: Oracle Fusion SCM goes beyond traditional desktop access, offering mobile accessibility. This allows users to stay connected and manage supply chain operations on the go, enhancing flexibility and responsiveness.
• Supply Chain Analytics: Built-in analytics tools provide deep insights into supply chain performance. Users can generate customizable reports, track key performance indicators, and leverage data-driven insights to optimise processes and identify areas for improvement.
• Scalability and Flexibility: Oracle Fusion SCM is designed to scale with the growing needs of businesses. Its flexible architecture allows organisations to adapt and evolve their supply chain strategies, ensuring the platform remains aligned with changing market dynamics.

Prerequisites for Oracle Fusion SCM Course:

IT Professionals:
IT professionals, including developers, system administrators, and database administrators, can leverage Oracle Fusion SCM to enhance their technical expertise. The platform's integration capabilities, configuration options, and system administration features cater to IT professionals responsible for implementing and maintaining supply chain solutions.

Continuous Learners and Career Switchers:
Individuals with a passion for learning and a desire to switch careers into the supply chain domain can find Oracle Fusion SCM an accessible and enriching platform. The absence of prerequisites and the user-friendly interface make it an excellent choice for those looking to embark on a new career path.

Graduates (Any Degree):
Graduates seeking rapid career growth benefit from Oracle Fusion SCM's emphasis on practical experience. The platform's hands-on exercises and simulations provide graduates with the practical skills and confidence to excel in entry-level and mid-level supply chain roles.

Students and Graduates:
Students pursuing degrees in business, logistics, operations, or related fields can gain a competitive edge by learning Oracle Fusion SCM. The platform provides a foundational understanding of supply chain management principles, allowing students to enter the workforce with practical skills and knowledge that align with industry demands.

Supply Chain Domain Experience:
Oracle Fusion SCM is an ideal learning path for seasoned supply chain professionals seeking to enhance their skill sets and stay abreast of industry advancements. It allows professionals to delve into modern supply chain technologies, practices, and methodologies, enabling them to contribute more effectively to organisational success.

Small ERP Domain Consultants:
The journey into Oracle Fusion SCM from the Small ERP application represents a strategic move toward efficiency, growth, and competitiveness. Can unlock the full potentials of their candidate carrier into much bigger level growth in terms of packages and positions.

Existing Oracle EBS Consultants to Transfer into Fusion SCM:

Building on EBS Foundation:
Oracle EBS consultants possess a wealth of knowledge and hands-on experience in enterprise resource planning and supply chain management. Transitioning to Oracle Fusion SCM becomes a natural progression as it builds upon the solid foundation laid by EBS, introducing consultants to advanced features and modern supply chain practices.

Career Opportunities & Roles in Oracle Fusion SCM:

Oracle Fusion SCM Functional Consultant:

Why should you learn Oracle Fusion SCM Training from Tech Leads IT?